Support through life’s storms

From small complaints to life-changing events, Port in the Storm helps you navigate difficult situations with clear, practical support.

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How we can help

Life storms come in many forms. Whether you’re dealing with a dispute, difficult paperwork, or a situation that feels overwhelming, we offer support across a range of areas.

employment

Problems with your employer?

Need support with a grievance or workplace dispute?

COMPLAINTS & consumer rights

Didn’t receive the service you paid for?

Need help resolving a complaint?

HOUSING

Issues with a landlord or tenant?

Problems with a property or new-build?

bereavement & estates

Trying to manage paperwork after a loss?

Need help understanding the process?

EDUCATION

Challenges with a school, college or education provider?

Need help understanding your options?

We can support you with these situations and more

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Share your story

Many people feel alone when facing a difficult situation, but often the same problems affect others too.

By sharing your experience with us, you can help highlight patterns and identify issues that deserve wider attention.

When we see trends emerging, we can raise them with organisations or governing bodies to push for positive change.

Your story doesn’t have to be public — but it could help make things better for others.

CURRENT campaigns

Help others weather their storms

We work hard to keep our support affordable, and our volunteers play a huge role in making that possible.

If you’re a compassionate people-person, you could support those reaching out to us. Prefer working behind the scenes?

There are plenty of ways to help there too.

Our ports are built by people standing together. Would you like to be part of it?

VOUNTEER
Be an Influencer

Have you experienced a life storm?

Your story could help inform change and support others going through similar situations.

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Find your Port

Going through a difficult situation right now?

Tell us what you’re facing and we’ll help you understand your options and build a strategy to move forward.

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work with us

Do you have time, expertise or resources to help others?

We welcome volunteers, partners and organisations who share our mission.

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Meet the founders

We know that not everyone can afford the cost of legal support. At the same time, free advice services can’t always provide the tailored guidance people need for complex situations.

Port in the Storm exists to bridge that gap — offering practical, impartial support to help people navigate life’s storms.

Roland, PITS Co-founder

Photo of co-founder, Roland
Photo of co-founder, Leanne

Many of the life storms people face aren’t isolated experiences. When we start to see patterns in the stories people share with us, we can raise those issues and work towards meaningful change.

Sometimes one person’s story becomes an important piece of a much bigger picture

Leanne, PITS Co-founder

Read more about the people behind PITS

OUR STORY