Get Support

YOU: There must be someone who can help?!
PITS: Glad you found us

Find Your Port In The Storm

If you’ve come to this page, then you’re probably experiencing a life storm and need some support.

Whether you’re dealing with housing issues, employment challenges, bereavement, financial stress, or a complaint — we’re here to help you understand your options and take the next step.

GET SUPPORT

What You Need To Know

1. We are not solicitors

If you’re looking for legal advice, there are many great legal services available — but that’s not what we do.

We provide practical, personalised support to help you understand your situation and explore your options, especially if you don’t qualify for free support or can’t afford expensive services.

2. We support you — we don’t take over

You stay in control of your situation.

We’re here to support you, guide you, and help you move forward with confidence. Almost like a PIT Stop team.

So What Is Port In The Storm Then?

Life challenges can feel overwhelming, especially when emotions are high and things feel unclear.

We act as your support system — helping you step back, make sense of your situation, and move forward with a clearer plan.

You bring your experience.

We bring perspective, structure, and support.

Areas We Can Support

We help people navigate difficult situations in a wide range of areas, including:

  • Bereavement
  • Complaints
  • Consumer rights
  • Education
  • Employment
  • Finance
  • Property and housing
  • And many more…

How Does It All Work?

In short, PITS starts with Personal Interest and then offers Tailored Support. 

We follow a simple four-step process at PITS, with you as the expert in your circumstances, always at the heart of everything we do:

1. PERSONAL
Being Seen & Heard

The first step is always your story.

There’s great power in being able to tell your story and being heard without judgement or assumptions.

We know, first hand, just how empowering and cathartic that can be in its own right.

2. INTEREST
Looking At The Options

Your story then becomes our interest as we go away to research your options.

We’ll then come back to you with the available next steps.

This enables you to make a genuinely informed decision, not one that might best suit the person advising you.

3. TAILORED
Formulating The Plan

The choices on how to proceed will always be yours.

Once the best option for your circumstances has been decided on, we will help you put a plan of action in place to help you move your situation forward. 

4. SUPPORT
Supporting You Through Your Journey

Once you’ve got a plan, we’ll help to get your support network in place and also signpost you to other organisations, where appropriate.

We’ll be here if you need to check in at any point or if things change, at which point we’ll go back through the PITS cycle.

How Much Does It Cost?

We offer a free initial call to understand your situation.

After that, pricing is tailored depending on the level of support you need.

Our usual rate is £75 per hour and any costs are always agreed with you in advance, with discounted rates for agreed packages of support.

If money is an issue, please ask us about subsidised rates, through the charitable arm of PITS.

Ready To Take the Next Step?

You don’t have to go through this alone.

Fill out the contact form with a brief outline of your situation, and we’ll be in touch to arrange your free initial call.